Head of Operations
The Sizewell C Jobs Service supports local people into exciting, long-term careers across our Project.#SZCJobs
Head of Operations (Sizewell C)
Somerset Passenger Solutions
Sizewell C
The role
• Work closely with the wider team to deliver the Business initiatives and goals.
• Work closely with the scheduler to ensure all client requested changes are responded to positively and promptly.
• Represent SPS as a Transport Manager on the Operators Licence and ensure full compliance with DVSA regulations.
• Ensure the operation is meeting all contractual KPIs.
• Setting aims, objectives and priorities within the team to deliver key KPIs.
• Leading, developing and managing the Operations team in accordance with SPS policies and procedures.
• Representing SPS through engagement with key client representatives, continuing to maintain an excellent partnership in delivering shared objectives.
• Developing and leading my team through effective communication, active listening, awareness of mental health issues and support and recognition.
• Engage key stakeholders, working collaboratively to reduce the Accident Frequency rate and enhance safety.
• Ensuring the core principles of service delivery are fully embedded and the need for continuous change and improvement to ensure SPS continues to thrive is fully understood.
• Dynamically analysing data both retrospectively and proactively to identify key issues and suggest and implement actions for improvement to ensure continuous improvement of performance.
• Ensuring day to day collaboration between operational and engineering team members to ensure exceptional service delivery is maintained.
• Leading and supporting internal and client meetings.
• Promoting a positive attitude to safety through personal leadership and challenging and championing safety behaviours.
• Supporting the on-boarding and development of a team who are engaged, talented and high performing; nurturing an innovative and continuous improvement culture.
• Implementing continuous improvement in service performance to ensure the Business KPIs are always met.
• Ensure that controls are in place to manage and mitigate risk, providing assurance of compliance to the Transport Managers and Executive team.
• Maintaining an effective working relationship with recognised trade union representatives and officials.
• Full compliance with all SPS policies and procedures and statutory regulations.
Qualifications
Essential:
5 years in an Operational Leadership role
UK Driving Licence
Transport Managers, Certificate of Professional Competence (CPC)
Desirable:
L5 Operations Manager qualification
Knowledge of transport legislation & licence
H&S qualification or related experience
Experience
Essential:
Results-driven and tactically focussed, with a strong ability to get into the detail when necessary.
Team player, wholly committed to working with and supporting their peer group and other colleagues to achieve the SPS strategy.
Able to work in a demanding operating environment working towards consistent delivery of service performance.
Excellent leadership and team management skills.
Exceptional communication, interpersonal, and presentation skills.
Strong organisational and project management skills.
Experience of working alongside a Trade Union
Desirable:
Experience in the transport sector
Experience of managing a high profile and demanding contract
For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
The Sizewell C Jobs Service supports local people into exciting, long-term careers across our Project.#SZCJobs
Head of Operations (Sizewell C)
Somerset Passenger Solutions
Sizewell C
The role
• Work closely with the wider team to deliver the Business initiatives and goals.
• Work closely with the scheduler to ensure all client requested changes are responded to positively and promptly.
• Represent SPS as a Transport Manager on the Operators Licence and ensure full compliance with DVSA regulations.
• Ensure the operation is meeting all contractual KPIs.
• Setting aims, objectives and priorities within the team to deliver key KPIs.
• Leading, developing and managing the Operations team in accordance with SPS policies and procedures.
• Representing SPS through engagement with key client representatives, continuing to maintain an excellent partnership in delivering shared objectives.
• Developing and leading my team through effective communication, active listening, awareness of mental health issues and support and recognition.
• Engage key stakeholders, working collaboratively to reduce the Accident Frequency rate and enhance safety.
• Ensuring the core principles of service delivery are fully embedded and the need for continuous change and improvement to ensure SPS continues to thrive is fully understood.
• Dynamically analysing data both retrospectively and proactively to identify key issues and suggest and implement actions for improvement to ensure continuous improvement of performance.
• Ensuring day to day collaboration between operational and engineering team members to ensure exceptional service delivery is maintained.
• Leading and supporting internal and client meetings.
• Promoting a positive attitude to safety through personal leadership and challenging and championing safety behaviours.
• Supporting the on-boarding and development of a team who are engaged, talented and high performing; nurturing an innovative and continuous improvement culture.
• Implementing continuous improvement in service performance to ensure the Business KPIs are always met.
• Ensure that controls are in place to manage and mitigate risk, providing assurance of compliance to the Transport Managers and Executive team.
• Maintaining an effective working relationship with recognised trade union representatives and officials.
• Full compliance with all SPS policies and procedures and statutory regulations.
Qualifications
Essential:
5 years in an Operational Leadership role
UK Driving Licence
Transport Managers, Certificate of Professional Competence (CPC)
Desirable:
L5 Operations Manager qualification
Knowledge of transport legislation & licence
H&S qualification or related experience
Experience
Essential:
Results-driven and tactically focussed, with a strong ability to get into the detail when necessary.
Team player, wholly committed to working with and supporting their peer group and other colleagues to achieve the SPS strategy.
Able to work in a demanding operating environment working towards consistent delivery of service performance.
Excellent leadership and team management skills.
Exceptional communication, interpersonal, and presentation skills.
Strong organisational and project management skills.
Experience of working alongside a Trade Union
Desirable:
Experience in the transport sector
Experience of managing a high profile and demanding contract
For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.