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Soft Services Lead

Job Category: Facilities management/cleaning

Contract Partner Company: G4S FM

Employing Company: G4SFM

The HPC Jobs Service supports local people into exciting, long-term careers across our Project.

Soft Services Lead
G4S FM

Fixed Term

Salary: £50,441.16

40 hours per week

Supporting the Head of Soft Services , you will take full responsibility for the delivery of Housekeeping services. The Soft Services Lead must possess good communication skills and the ability to manage and organize their team as well as ensuring that good customer relationships are maintained. You will be expected to have an excellent working knowledge of the contract and the relevant KPI's applicable to the service lines for which you are responsible.

Benefits

Charity work- Match-IT and Payroll Giving
Refer A Friend incentives
Company pension scheme with employer contributions.
G4S Life Assurance Scheme.
Subsidised healthcare plan.
Confidential Counselling Services
24/7 support specialising in health and medical
Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.

Job responsibilities:

To develop, improve and maintain an exceptionally strong working relationship with client contacts, subcontractors, suppliers and G4S staff
To manage and allocate resources to meet daily delivery schedules and business requirements for these services within the prescribed budget
To work closely with the client, offering and sharing advice & knowledge, taking a joined up approach in relation to FM service delivery
To lead and develop a multi skilled team to meet both the client and operational demands.
To ensure that robust procedures and processes are in place and adhered to in order to maintain staffing levels appropriate to contractual requirements.
To assist the Head of Soft Services in managing the departmental budget
To assist the Head of Soft Services in the collating of monthly and annual reports for ultimate submission to the client outlining; activities, achievements and general operational performance for the reporting period
To comply with the requirements of the Health & Safety at work act
To comply with all G4S & Hinkley Point C policies and process as required
To assist with the mobilisation of new services
Any other duties as reasonably requested.
To coach and develop the housekeeping team of days and night supervisors (direct reports)
To co-ordinate the services of sub-contractors, and to monitor the service delivery and effectiveness.

Skills & Personal Attributes:

Able to develop a quick and in-depth understanding of the contract requirements and obligations relating to the relevant service lines
The ability to allocate & monitor workloads according to the contract demands
Good people management skills and experience in managing a team
Excellent IT skills and a working knowledge of corporate systems

Desirable Attributes:

Minimum of 2 years' experience of leading and developing a team

For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

The HPC Jobs Service supports local people into exciting, long-term careers across our Project.

Soft Services Lead
G4S FM

Fixed Term

Salary: £50,441.16

40 hours per week

Benefits

Charity work- Match-IT and Payroll Giving
Refer A Friend incentives
Company pension scheme with employer contributions.
G4S Life Assurance Scheme.
Subsidised healthcare plan.
Confidential Counselling Services
24/7 support specialising in health and medical
Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.

Job responsibilities:

To develop, improve and maintain an exceptionally strong working relationship with client contacts, subcontractors, suppliers and G4S staff
To manage and allocate resources to meet daily delivery schedules and business requirements for these services within the prescribed budget
To work closely with the client, offering and sharing advice & knowledge, taking a joined up approach in relation to FM service delivery
To lead and develop a multi skilled team to meet both the client and operational demands.
To ensure that robust procedures and processes are in place and adhered to in order to maintain staffing levels appropriate to contractual requirements.
To assist the Head of Soft Services in managing the departmental budget
To assist the Head of Soft Services in the collating of monthly and annual reports for ultimate submission to the client outlining; activities, achievements and general operational performance for the reporting period
To comply with the requirements of the Health & Safety at work act
To comply with all G4S & Hinkley Point C policies and process as required
To assist with the mobilisation of new services
Any other duties as reasonably requested.
To coach and develop the housekeeping team of days and night supervisors (direct reports)
To co-ordinate the services of sub-contractors, and to monitor the service delivery and effectiveness.

Skills & Personal Attributes:

Able to develop a quick and in-depth understanding of the contract requirements and obligations relating to the relevant service lines
The ability to allocate & monitor workloads according to the contract demands
Good people management skills and experience in managing a team
Excellent IT skills and a working knowledge of corporate systems

Desirable Attributes:

Minimum of 2 years' experience of leading and developing a team

Why Join Us?

For more than 60 years, nuclear power stations in the UK have been quietly keeping Britain fuelled with massive amounts of home-grown energy.

Our teams up and down the country are proudly continuing to serve the nation – but they also have an eye on the future.

EDF is leading the UK's nuclear renaissance with the construction of a new nuclear power station at Hinkley Point C and plans for a new power station at Sizewell C in Suffolk.

Nuclear power is the most reliable, low-carbon energy source currently available to the UK. EDF is playing a key role in the development of nuclear sites, while Hinkley Point C will provide low-carbon electricity to meet 7% of the UK demand. The project is already making a positive impact on the local and national economy as well as boosting skills and education.

We’re not just building new nuclear power stations. We’re developing careers, upskilling generations and creating thousands of employment and apprenticeship opportunities across a variety of skills areas.

It takes a special kind of person to work in the nuclear energy industry and although we have thousands of them there’s always a need for more.

Our industry has a mind-boggling range of opportunities and more jobs, and in more places, than you might think. But it’s also an industry which is changing.

We’re a responsible business and proud to be Britain’s biggest generator of zero carbon electricity. With size, age and experience, we believe we can do even more.

Apply now »