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Helpdesk Coordinator

Job Category:  Facilities management/cleaning
Contract Partner Company:  G4S FM
Employing Company:  G4S FM

The HPC Jobs Service supports local people into exciting, long-term careers across our Project.

G4S FM are recruiting for a Helpdesk Coordinator to work with them on the Hinkley Point C Project.

Salary : £25,525.31

Job Responsibilities : 


  • Manage all Service Desk and calls.
  • Liaise with the hard services team to appoint reactive and PPM tasks.
  • Assist with contractors reports, uploading completion dates to CAFM system.
  • Generate Service desk reports.
  • Liaise with suppliers to obtain quotes for consumables and project work.
  • Collate, update and maintain consumables/Facilities materials inventory.
  • Collate all meter readings/waste transfers & upload to CAFM system.
  • General administration duties,including photocopying, filing and auditing.
  • Support the wider FM team in delivering the service as agreed in the SLA.
  • Carry out any other reasonable requests made by the Senior Management Team and provide cover for other team members where appropriate.
  • To be flexible when required to cover other administration/reception duties for holidays/sickness and lunch breaks.

Qualifications : 


  • Good interpersonal skills.
  • Excellent ability to follow instructions.
  • Used to dealing with confidential information,
  • Ability to manage and work in a team environment.
  • Ability to work to deadlines and balance priorities.
  • Skills and knowledge Essential
  • Good verbal and written skills
  • Numerate skills required and coping with fluctuating experience of workloads.
  • Computer literate


For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.