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NCR SWITCH Quality Engineer

Job Category:  Construction
Contract Partner Company:  Mactech Engineering & Inspection
Employing Company:  EDF HPC

The HPC Jobs Service supports local people into exciting, long-term careers across our Project.

NCR SWITCH Quality Engineer
Mactech
Hinkley Point C


Job Purpose / Overview


The role of the SWITCH NCR Quality Engineer (QE) is to provide first line support to the HPC Quality team and Responsible Designer (RD) to ensure SWITCH associated NCR processes meet HPC business requirements and quality standards. They play a crucial role ensuring NCRs within SWITCH are managed in accordance with regulatory compliance.


A SWITCH NCR QE is to ensure they provide proactive support to HPC business and stakeholders to manage SWITCH NCR users' requirements and expectations:


Tool Improvements, lead and manage both reactive and proactive improvement initiatives for SWITCH and PowerBI tools, collaborating with stakeholders to identify and implement meaningful enhancements.
SWITCH technical functionality implementation / drops (managed via Jira Kanban), coordinate and deliver scheduled Accenture improvement releases, maintaining visibility of progress through Jira Kanban boards and ensuring timely resolution of items. They are responsible for pre and post-implementation testing to identify defects to be reported for resolution prior to release or re-release respectively.
Documentation Maintenance, take ownership, maintain and make available to all users a suite of SWITCH NCR guidance material, ensuring content is clear, accurate, and aligned with the latest tool development and process changes.
eNZO SWITCH NCR Page Management, oversee updates and structural improvements to the SWITCH NCR eNZO page, maintaining its usability as a go-to resource for all SWITCH NCR stakeholders.
PowerBI Reporting, support the development, refinement and maintenance of SWITCH NCR PowerBI dashboards to support data-driven decision-making, improving performance and usability.
SWITCH NCR mailbox management, the management of BAU onboarding requests.
The SWITCH NCR QE role has both internal and external aspects with requirements to interface with stakeholders from HPC Quality team, RD and, when required, our suppliers. They will be directly involved in investigating potential SWITCH NCR issues, to either lead or support their resolution. They will also ensure that project quality is delivered consistently and in compliance with HPC Quality arrangements.


Principal Accountabilities


Support the onboarding of SWITCH NCR users within Quality and RD
Champion and promote best practice SWITCH NCR management across the HPC project
Proactively support SWITCH NCR users to resolve myIT requests for NCRs via the SWITCH Accenture team
Provide guidance and tool testing support to the SWITCH Accenture team for all SWITCH NCR related JIRA tickets
Support the use of Project Intelligence and PowerBI to monitor key SWITCH NCR metrics and performance for both internal and external users
Mailbox management of the SWITCH NCR Mailbox - Triage, escalate or respond to all correspondence
Support the Manufacturing and Site NCR Facilitator teams to close SWITCH NCR myIT Tickets raised by SWITCH NCR users for the HPC project
Manage and update a suite of SWITCH NCR guidance material
Maintenance of HPC eNZO SWITCH NCR pages
Provide support to the Quality PMO to maintain and develop all SWITCH NCR PowerBI reports
Lead or support the closure of SWITCH NCR related Insight actions
Share targeted communications and 'Lunch & Learns' for all SWITCH NCR related updates
Complete all required mandatory and specific to role training


Primary accountability


Provide first line SWITCH NCR operational support to the HPC Quality team and RD
Maintenance of SWITCH NCR process and guidance information for all SWITCH users


Knowledge, Skills, Qualifications & Experience


Essential


Position requires background or understanding of Quality Management, including best practice for deployment by large, complex and contract-led organisations
Strong organisational skills
A proactive approach to problem-solving and continuous improvement
The ability to influence and to provide constructive challenge which is accepted by others
The ability to build effective relationships with internal and external stakeholders
Able to support and implement practical solutions, whilst remaining open to the ideas of others
Confident and articulate communicator, able to build effective relationships with internal and external stakeholders, able to speak and present material to a large audience
Able to interface between project teams and with supplier organisations
A team player who recognises how their position impacts and influences others
Pro-active and flexible, being prepared to plan and work on own initiative
Fluent in English language
Excellent written English and attention to detail
Excellent IT skills - MS Office (Excel, Word and PowerPoint)
Ability to work effectively and consistently with Office 365 SharePoint and Teams collaboration platforms


Desirable


First-hand experience in the nuclear sector or other safety critical industry
Familiarity with PowerBI (or similar reporting platforms)
Comfortable using JIRA, Confluence, and other Atlassian tools
Understanding of a regulated nuclear site environment


Qualifications & Experience


Essential


Experience in ensuring compliance with international standards such as ISO 9001 or ISO 19443 and ONR licence conditions.


Desirable


Trained and experienced in the use of PowerBi
Trained and experienced in the use of Jira, Confluence or other Atlassian tools

 

For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

The HPC Jobs Service supports local people into exciting, long-term careers across our Project.

NCR SWITCH Quality Engineer
Mactech
Hinkley Point C


Job Purpose / Overview


The role of the SWITCH NCR Quality Engineer (QE) is to provide first line support to the HPC Quality team and Responsible Designer (RD) to ensure SWITCH associated NCR processes meet HPC business requirements and quality standards. They play a crucial role ensuring NCRs within SWITCH are managed in accordance with regulatory compliance.


A SWITCH NCR QE is to ensure they provide proactive support to HPC business and stakeholders to manage SWITCH NCR users' requirements and expectations:


Tool Improvements, lead and manage both reactive and proactive improvement initiatives for SWITCH and PowerBI tools, collaborating with stakeholders to identify and implement meaningful enhancements.
SWITCH technical functionality implementation / drops (managed via Jira Kanban), coordinate and deliver scheduled Accenture improvement releases, maintaining visibility of progress through Jira Kanban boards and ensuring timely resolution of items. They are responsible for pre and post-implementation testing to identify defects to be reported for resolution prior to release or re-release respectively.
Documentation Maintenance, take ownership, maintain and make available to all users a suite of SWITCH NCR guidance material, ensuring content is clear, accurate, and aligned with the latest tool development and process changes.
eNZO SWITCH NCR Page Management, oversee updates and structural improvements to the SWITCH NCR eNZO page, maintaining its usability as a go-to resource for all SWITCH NCR stakeholders.
PowerBI Reporting, support the development, refinement and maintenance of SWITCH NCR PowerBI dashboards to support data-driven decision-making, improving performance and usability.
SWITCH NCR mailbox management, the management of BAU onboarding requests.
The SWITCH NCR QE role has both internal and external aspects with requirements to interface with stakeholders from HPC Quality team, RD and, when required, our suppliers. They will be directly involved in investigating potential SWITCH NCR issues, to either lead or support their resolution. They will also ensure that project quality is delivered consistently and in compliance with HPC Quality arrangements.


Principal Accountabilities


Support the onboarding of SWITCH NCR users within Quality and RD
Champion and promote best practice SWITCH NCR management across the HPC project
Proactively support SWITCH NCR users to resolve myIT requests for NCRs via the SWITCH Accenture team
Provide guidance and tool testing support to the SWITCH Accenture team for all SWITCH NCR related JIRA tickets
Support the use of Project Intelligence and PowerBI to monitor key SWITCH NCR metrics and performance for both internal and external users
Mailbox management of the SWITCH NCR Mailbox - Triage, escalate or respond to all correspondence
Support the Manufacturing and Site NCR Facilitator teams to close SWITCH NCR myIT Tickets raised by SWITCH NCR users for the HPC project
Manage and update a suite of SWITCH NCR guidance material
Maintenance of HPC eNZO SWITCH NCR pages
Provide support to the Quality PMO to maintain and develop all SWITCH NCR PowerBI reports
Lead or support the closure of SWITCH NCR related Insight actions
Share targeted communications and 'Lunch & Learns' for all SWITCH NCR related updates
Complete all required mandatory and specific to role training


Primary accountability


Provide first line SWITCH NCR operational support to the HPC Quality team and RD
Maintenance of SWITCH NCR process and guidance information for all SWITCH users


Knowledge, Skills, Qualifications & Experience


Essential


Position requires background or understanding of Quality Management, including best practice for deployment by large, complex and contract-led organisations
Strong organisational skills
A proactive approach to problem-solving and continuous improvement
The ability to influence and to provide constructive challenge which is accepted by others
The ability to build effective relationships with internal and external stakeholders
Able to support and implement practical solutions, whilst remaining open to the ideas of others
Confident and articulate communicator, able to build effective relationships with internal and external stakeholders, able to speak and present material to a large audience
Able to interface between project teams and with supplier organisations
A team player who recognises how their position impacts and influences others
Pro-active and flexible, being prepared to plan and work on own initiative
Fluent in English language
Excellent written English and attention to detail
Excellent IT skills - MS Office (Excel, Word and PowerPoint)
Ability to work effectively and consistently with Office 365 SharePoint and Teams collaboration platforms


Desirable


First-hand experience in the nuclear sector or other safety critical industry
Familiarity with PowerBI (or similar reporting platforms)
Comfortable using JIRA, Confluence, and other Atlassian tools
Understanding of a regulated nuclear site environment


Qualifications & Experience


Essential


Experience in ensuring compliance with international standards such as ISO 9001 or ISO 19443 and ONR licence conditions.


Desirable


Trained and experienced in the use of PowerBi
Trained and experienced in the use of Jira, Confluence or other Atlassian tools

 

For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

Why Join Us?

For more than 60 years, nuclear power stations in the UK have been quietly keeping Britain fuelled with massive amounts of home-grown energy.

Our teams up and down the country are proudly continuing to serve the nation – but they also have an eye on the future.

EDF is leading the UK's nuclear renaissance with the construction of a new nuclear power station at Hinkley Point C and plans for a new power station at Sizewell C in Suffolk.

Nuclear power is the most reliable, low-carbon energy source currently available to the UK. EDF is playing a key role in the development of nuclear sites, while Hinkley Point C will provide low-carbon electricity to meet 7% of the UK demand. The project is already making a positive impact on the local and national economy as well as boosting skills and education.

We’re not just building new nuclear power stations. We’re developing careers, upskilling generations and creating thousands of employment and apprenticeship opportunities across a variety of skills areas.

It takes a special kind of person to work in the nuclear energy industry and although we have thousands of them there’s always a need for more.

Our industry has a mind-boggling range of opportunities and more jobs, and in more places, than you might think. But it’s also an industry which is changing.

We’re a responsible business and proud to be Britain’s biggest generator of zero carbon electricity. With size, age and experience, we believe we can do even more.

Apply now »