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Building Services Assistant

Job Category:  Facilities management/cleaning
Contract Partner Company:  G4S FM
Employing Company:  G4S FM

The HPC Jobs Service supports local people into exciting, long-term careers across our Project.

As Building Services Assistant, you will provide a range of building and facilities management services liaising closely with the Building Coordinator, Security and Client.  The post holder will be required to have a full understanding of our client, the client building and site access and operating procedures.


Acting as the first point of contact you will be required to provide a friendly, professional and knowledgeable service to all customers and visitors to the SDC offices. You will be required to work with minimal supervision and have the ability to work under extreme pressure, and be able to exercise sound judgement and decision making skills.


The post holder is expected to be proactive in terms of keeping themselves fully up to date and briefed on the building services and personnel within them


Key Responsibilities of this role are:

 

  • To communicate clearly and concisely all information to customers acting as a concierge service to the building
  • To support the Building Coordinator in the smooth operation of the SDC buildings and services
  • To assist with building inspections and report faults, defects and items requiring attention to the G4S FM Helpdesk
  • Reception/front of house duties to support Security during peak times
  • To provide excellent customer service to all customers requiring assistance
  • To be supportive and flexible in order to provide the day to day operational tasks
  • To carry out a wide variety of administrative tasks to support both G4S and our client
  • Keep your line manager informed of any issues or potential issue
  • Any other duties which could reasonably be expected to be performed within customer and building services, with due regard to technical ability and Health & Safety legislation.
  • To comply with the requirements of the Health & Safety at Work Act and emergency procedures as required


Qualifications:

 

  • IT literate


Experience : 

 

  • Excellent customer service skills.
  • IT literate.
  • Able to work under pressure and manage a variety of priorities.
  • Excellent communicator with strong face to face, telephone and interpersonal skills.
  • Be organised, methodical and detail-orientated and able to work on your own initiative.
  • Needs to be an effective team player.
  • Excellent time management skills.

 

For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.