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Locker Coordinator

Job Category:  Facilities management/cleaning
Contract Partner Company:  G4S FM
Employing Company:  G4S FM

The HPC Jobs Service supports local people into exciting, long-term careers across our Project.

G4S FM are recruiting for a Locker Coordinator to work with them on the Hinkley Point C project.


As Locker Coordinator, you will be responsible for overall management of all lockers in the welfare buildings at HPC.  The primary focus of the Locker Coordinator is to ensure all lockers on site are in regular use, maximising availability for both Client and contractors, whilst ensuring all leavers are quickly identified while following an agreed process for emptying contents and reclaiming.  This will be achieved by effectively planning, coordinating and overseeing the Locker Supervisor and operatives on a daily basis. The Locker Coordinator will liaise with the Head of Soft Services, our Client and the Trade Unions at HPC to effectively communicate and resolve all issues impeding the locker department. 


The Locker Coordinator will have an excellent understanding of the database recording the availability and occupants of all lockers. They will be confident in producing and distributing reports containing data regarding over 20,000+ lockers and be capable of providing detailed commentary to senior client stakeholders, Trade Union representatives and colleagues at HPC.


Key Responsibilities:

 

  • Build and maintain a positive working relationship with the Client that is driven by delivering service excellence and achieving KPI targets.
  • Build and maintain good working relationships with the Trade Union representatives at HPC, to support the daily function of the locker department.
  • Work closely with the Head of Soft Services, client stakeholders and the hard services team to effectively coordinate the installation of new locker buildings at HPC.
  • To communicate with all Tier 1 contractors and HPC managers to ensure that all workers are aware of the locker and changing room policies and procedures.
  • To organise the daily workload of the Locker Supervisor and Operatives in a way that maximizes efficiency and productivity.
  • Have the ability to manage expectations, find solutions and overcome problems.
  • To allocate and manage all personnel lockers as approved and required to be assigned to individual workers at HPC throughout the life of the construction, whilst ensuring all lockers are individually and accurately numbered.
  • Responsible for the reallocation of combination lock codes and the allocation of master keys when a worker forgets the combination for their own padlock.
  • To keep accurate records and update the client of all personnel who have left site without returning their padlock or keys.
  • Ensure all lockers are fit for purpose and report any defects in a timely manner.
  • Use of a computer to record and keep information up to date, answering/triaging e-mails regarding locker issues.
  • Maintain and monitor locker allocation/availability using a space planning software (Excitech, or similar product).
  • To complete daily, weekly and monthly locker audits for internal distribution and the client.
  • To actively suggest, promote and deliver new methods of working which will enhance the level of service delivered to all users. To confidently articulate these proposals to our client in person or via written communication.
  • To ensure that you are adhering to the uniform policy, wearing appropriate Personal Protective
  • Equipment (PPE) to carry out the various duties.
  • To ensure that you maintain a smart, presentable and professional image at all times.
  • Follow instructions ensuring the correct company policy and procedures are upheld at all times.
  • To attend training as and when required.


Qualifications/Experience : 

 

  • Strong interpersonal and influencing skills
  • Excellent organisational skills.
  • Strong IT skills, able to embrace new software quickly
  • Excellent data analysis
  • Ability to work to deadlines and balance priorities.
  • Excellent communication, both verbal and written.
  • A resilient team player, with drive, enthusiasm, passion, strong planning and co-ordination skills

 

For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.